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Wyapy - Customer Feedback

Collect, understand, and act on customer feedback effortlessly with Wyapy.

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Description

Wyapy is a cutting-edge feedback management platform designed to streamline the process of collecting, analyzing, and acting on customer insights. 

The platform offers brandable, lightning-fast surveys that enhance user engagement and boost response rates. 
With its powerful analytics and AI-driven reporting capabilities, Wyapy not only captures vast amounts of feedback but also deciphers it to provide actionable insights. Teams benefit from features such as theme clustering, sentiment analysis, and prioritized next steps, which help them identify wins and risks associated with customer feedback. 
Wyapy's analytics dashboard goes beyond simple scores, offering in-depth trend analysis and detailed breakdowns to reveal what truly drives customer satisfaction. 
Built on a scalable serverless architecture and reinforced with robust security measures, Wyapy ensures rapid survey delivery and a seamless user experience across any device. 

With its emphasis on speed, reliability, and actionable insights, Wyapy empowers organizations to transform feedback into effective decisions quickly and confidently.

Features

Automatically send Feedback Request

Automatically ask your customers for their feedback by email when a job gets completed.

Capture different ratings and comment

Customers are able to rate a primary rating (CSAT/NPS), configurable secondary ratings, and leave a comment.

Analyze the collected feedback

Analyze the collected feedback through the analytics dashboard

Leverage AI Reports

Your data is analyzed every week and an AI report is generated for you to identify what works and what doesn't

Media

Reviews

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Resources

FAQ

Click on 'Connect' to create an account on Wyapy associated to your Simpro installation.

You will be able to configure your survey and, once your explicit consent is given, we will start sending emails automatically to your customers.

Your customers will be able to provide their feedback that will be visible in your Wyapy dashboard and directly in your Simpro jobs.

Available In

Australia
Canada
New Zealand
UK & Ireland
United States

Available In

Australia
Canada
New Zealand
UK & Ireland
United States