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Podium

Accelerate Growth with the Podium's Simpro Integration: Streamline your customer journey through powerful two-way communication and AI-driven tools.

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Description

Connect Faster. Work Smarter. Win More Jobs.

Podium + Simpro makes it easy to connect with customers, fast. From instant quote follow-ups and appointment reminders to missed call texts and AI-powered lead capture, Podium automates the busywork so your team can focus on what matters most.

By syncing Simpro’s field service tools with Podium’s AI-driven two-way messaging and VoIP features, your team stays connected with customers at every stage. Get real-time info—like who’s calling and why—so you’re always one step ahead.

“We get over 700 calls a week. With Podium, missed calls automatically get a text. Now we keep the conversation going—and our schedule full.”

Customer info from Simpro flows straight into Podium, making replies faster and more personal.

“It’s next level. When a Simpro customer calls, they pop up in Podium. We can greet them by name and deliver a better experience.”

You can also automate review requests, send updates, and manage conversations—all from one easy-to-use inbox.

“As soon as a tech finishes a job, a Google review link is sent automatically. That’s huge for us.”

Ready to simplify your workflow, save time, and grow your business? Connect Podium with Simpro today.


Features

Quote Automations

Automate quote notifications and follow-ups via text to reach customers faster, bypass email spam filters, and close more deals.

Job-Related Automations

Send text notifications for job scheduling, appointment reminders, invoice updates, and more to reduce phone tag, boost team efficiency, and enhance the customer experience.

Sync Rich Customer Data

Two-way syncing with Simpro and Podium ensures every customer interaction via text, phone call, and voicemail is visible in Simpro customer notes and Podium contact attributes.

AI Summaries & Lead Writeback

Streamline your workflow with AI-powered quotes and job summaries. AI lead writeback qualifies leads and sends the right information to Simpro, eliminating manual data entry and helping you move quickly to convert leads into quotes or jobs.

An Integrated Phone System

Answer every call fully prepared. Know who’s calling, see their recent activity in Simpro, and greet customers by name—staying one step ahead from the moment you pick up the phone.

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