Voice Agents (by Simplementary)
An AI-powered phone assistant that handles your customer calls 24/7. Answer enquiries, book engineer appointments and create quote requests—all seamlessly integrated with your Simpro system.
Description
Voice Agents for Simpro is an AI-powered phone assistant built for trade businesses. It answers every call professionally, 24/7—trained on your services and FAQs to give customers accurate information. It gathers job details, creates quote requests in Simpro and books engineer visits based on real-time calendar availability. New leads, quote requests and bookings sync directly into your Simpro system with no manual entry.
Who it's for:
- Trades and service businesses that receive high call volumes and want to capture every lead.
- Simpro users who miss calls outside business hours or during busy periods.
- Businesses wanting to free their team from repetitive phone queries and focus on delivering work.
Key benefits:
- Save hours every day—stop spending time on repetitive phone queries and callbacks.
- Increase bookings by capturing every lead, even outside business hours.
- Better customer experience—instant answers without hold music or voicemail.
- Simpro-native integration—quote requests, bookings and customer records sync automatically.
How it works with Simpro:
- Works with your existing Simpro setup—no changes needed to your workflows.
- Quote requests and job details are created directly in Simpro, ready for your team.
- Automatic customer record creation and updates from call conversations.
- Real-time calendar sync so the agent books appointments based on actual availability.
At A Glance:
- AI-powered phone assistant available 24/7
- Handles inbound calls—answers enquiries and gathers job details
- Creates quote requests and books appointments in Simpro
- Real-time calendar sync for accurate engineer scheduling
- Trained on your services and FAQs for expert advice
- Customer records and call summaries sync automatically
Who it's for:
- Trades and service businesses that receive high call volumes and want to capture every lead.
- Simpro users who miss calls outside business hours or during busy periods.
- Businesses wanting to free their team from repetitive phone queries and focus on delivering work.
Key benefits:
- Save hours every day—stop spending time on repetitive phone queries and callbacks.
- Increase bookings by capturing every lead, even outside business hours.
- Better customer experience—instant answers without hold music or voicemail.
- Simpro-native integration—quote requests, bookings and customer records sync automatically.
How it works with Simpro:
- Works with your existing Simpro setup—no changes needed to your workflows.
- Quote requests and job details are created directly in Simpro, ready for your team.
- Automatic customer record creation and updates from call conversations.
- Real-time calendar sync so the agent books appointments based on actual availability.
At A Glance:
- AI-powered phone assistant available 24/7
- Handles inbound calls—answers enquiries and gathers job details
- Creates quote requests and books appointments in Simpro
- Real-time calendar sync for accurate engineer scheduling
- Trained on your services and FAQs for expert advice
- Customer records and call summaries sync automatically
Features
AI phone assistant available 24/7
Answers every call professionally, trained on your services and FAQs—no hold music or voicemail.
Bookings and quotes created in Simpro
Gathers job details, books engineer visits and creates quote requests directly in your system.
Capture every call, even after hours
Never miss a lead—the agent handles calls day and night so your team can focus on delivering work.
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