Zendesk
Manage customer communications effectively in a helpdesk while seamlessly creating jobs and quotes out of emails / tickets and keep the two connected.
Description
Manage customer communications effectively in a helpdesk while seamlessly creating jobs and quotes out of emails / tickets and keep the two connected.
Features
Right tool for the job
Use Zendesk as the powerful Help desk system to manage the front end communications and use Simpro to manage the operations Back end.
Ensure nothing gets dropped
Ensure 100% visibility on where all incoming communication is at and what needs to go to Simpro vs what needs to be handled on email.
Less Searching more doing
Seamlessly go from Email to a Simpro Job or a quote without missing a beat or having to search.
Full Visibility
Always have full visibility on where a ticket is and where the connected job or quote is?
Make Customers Happy
When back office and operations can work better together it’s easier to make customers happy.
Media
Reviews
Resources
FAQ
Our integrations ultises 256-bit encryption, which sets the standard for safeguarding data. We also adhere to industry-leading practices and do not store any client information on our servers, ensuring maximum privacy and security for all users.
Providing fixed pricing on integrations is difficult as different-sized companies have different requirements & support levels (i.e. a 5-person business vs a 500-person, multi-site company). Our team are specialists in tailoring implementation & support packages that make sense for a business of your size. Click the “Chat Now” button on the bottom right of this page to start the conversation.
Register a SyncEzy Account, Find the appropriate integration, and authorise the applications you wish to integrate, and complete the configuration steps.
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