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Oneserve

 Sync jobs between Simpro and Oneserve with a comprehensive and configurable two-way software integration from Ferrio. Stop wasting time double-keying the same info into two systems and deliver instantaneous updates to your clients. 

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Description

Sync jobs between Simpro and Oneserve with a comprehensive and configurable two-way software integration from Ferrio. Stop wasting time double-keying the same info into two systems and deliver instantaneous updates to your clients.

Ferrio's Oneserve integrations assist at every stage in the job lifecycle, keeping your client updated in Oneserve moments after you enter the details into Simpro and vice versa. All features are included at every pricing tier.

Built on Ferrio's proprietary integration platform Ferrio Connect, your integration will be configured to reflect your requirements and how your Simpro build is set up, so you don't have to change your processes.

NOTE This is a complex, customised integration requiring a managed setup and implementation. Implementation fees may apply. Oneserve may also apply a charge for API access in addition to the integration costs.

Features

Job Creation

When a Job is published in Oneserve, the integration accepts and creates a Job in Simpro, importing:

  • Linked Sites
  • Linked Assets
  • ETA
  • Job type/category
  • Notes & attachments
  • Any custom fields

Scheduling & Check-ins

Whenever a job is updated in Simpro, the Oneserve Job is updated automatically too.

The integration sets the Scheduled Date when the Job is scheduled, checks the technician in and out of the site when they start and complete the visit, and updates the Job status appropriately when the job is completed in Simpro.

Two-way Notes & Attachments Sync

Public notes & attachments in Simpro are automatically synced to Oneserve while your private notes are kept secure for internal use.

Any notes & attachments uploaded by the client to Oneserve are synced to Simpro for immediate access.

No more copying and pasting from one system into another.

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FAQ

Yes, Ferrio can switch any features of the integration on or off and configure the integration to work according to the requirements given by you or your clients. 
You can enable the integration for as many or as few clients as you want.

One monthly subscription covers you for all jobs created by the integration, no matter what client they're for.

There will be an additional one-time setup cost associated with each different client account you integrate.
Ferrio's fair use guarantee protects you from occasional spikes in workload. You won't be charged extra if you go over the monthly limit from time to time. 

Full details available on request.
For enterprise pricing, please contact Ferrio for a bespoke quote.

Available In

Australia
Canada
New Zealand
UK & Ireland
United States

Available In

Australia
Canada
New Zealand
UK & Ireland
United States