Field-Copilot
Field-Copilot is the multimodal AI assistant for technicians. Launched straight from the Simpro job, it answers by voice, text or camera and grounds every response in regulations, manufacturer manuals and live Simpro job data, so engineers get referenced guidance rather than generic AI. Point the camera at a fault and get verified feedback. Ask what happened last time on site and get the history, fixes and who attended. Knowledge is captured automatically from every job, so what one engineer learns, the whole team keeps.
Description
Field-Copilot is the multimodal AI assistant for technicians. It launches straight out of the Simpro job, works by voice, text or camera, and grounds every answer in three sources: the relevant regulations and standards, manufacturer manuals and documentation, and live job data from Simpro. Engineers get referenced, auditable guidance in the field instead of generic AI answers.
Point a phone or body camera at an asset and get verified feedback on the fault. Ask for a site summary and get who's been there, what was fixed, what's still open and who attended last. Ask about a fault code on an unfamiliar unit and get the manufacturer's procedure. When Field-Copilot doesn't know, it doesn't guess: it points the engineer to the person on the team who has seen the issue before.
Knowledge is captured automatically from every conversation, so junior engineers can perform like seniors and hard-won experience stays in the business.
Features
Multimodal: voice, text and camera
Talk to it hands-free with a wake word, type a question, or point a phone or body camera at the asset and get verified feedback on the fault.
Launches straight from Simpro
Opens from the job card, so the engineer is already in context. No switching apps, no re-entering job details.
Instant site history
Ask what's happened on site and get who attended, what was fixed, what's still open and who the last engineer was, pulled from Simpro.
Escalates rather than guesses
When it doesn't know, it says so and names the person on your team who has seen the issue before, or suggests who should attend.
Automatic knowledge capture
Learns from every job conversation with no extra logging, so what one engineer figures out, the whole team keeps.
Media
Reviews
FAQ
Most businesses are live the same day. Connect Simpro, add your engineers, and they can start asking questions on their next job.
Through Simpro's official OAuth integration. You authorise it from your Simpro account in a couple of minutes, no IT project needed. Field-Copilot is a verified Simpro technology partner and has completed Simpro's technical review.
No. Field-Copilot only listens when the engineer says the wake word (similar to saying "Hey Siri") or opens it. It's not recording in the background.
Three sources: the relevant regulations and standards, manufacturer manuals and documentation, and the live job data in Simpro. Every answer is referenced back to its source so it can be checked.
It says so. Rather than guessing, it points the engineer to the person on your team who's dealt with the same issue before, or suggests who should attend site.
Nothing extra. Field-Copilot learns from the job conversation itself, so the fault, the fix and the workaround are captured automatically and available to the next engineer on the next visit.
Yes. You choose which engineers are set up, and Field-Copilot knows each engineer's qualifications, so it steps in when a task falls outside what they're qualified for.
