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Elyos AI

The first AI Agent, built for the trades industry.

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Description

Elyos AI is the first AI Agent built for the trades. 

Operating 24/7, Elyos AI is the only AI Agent you'll want on your team.

With the capability to handle over 100 calls simultaneously, Elyos AI Agents boost business and improve customer satisfaction.   

With full Simpro integration, Elyos AI Agents can manage jobs such as booking and rescheduling appointments, sending reminders, chasing quotes, and qualifying leads. 

Built with the specific needs of the trades industry in mind, Elyos is revolutionising how businesses communicate with their customers.

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Features

AI Out-of-hours Agent

Never miss a call with your OOH AI Agent.  Manage call-outs, trigger WhatsApp notifications for emergencies and keep booking appointments over the weekend.

Built specifically for trades and field services, our Out-of-hours AI Agent handles your business with expertise

  • Diagnose faults and support customers over the phone
  • Book and reschedule jobs with a complete integration to your job booking platform
  • Seamlessly run your on call process, dispatching engineers for emergencies
  • Trigger WhatsApp alerts for management team

AI Customer Service Rep

Your fully integrated Daytime CSR will be helping customer diagnose faults, book and reschedule jobs, and support with general enquiries.  With intelligent AI scheduling makes sure your engineer's diaries are always optimised.

  • Fully integrated with your job booking platform, the Daytime CSR can book and reschedule jobs
  • With the ability to handle unlimited concurrent calls, the AI Agent can help you manage peak demand periods. No wait time, ever.
  • Trained in trades and field services, the Daytime CSR supports with intelligent fault diagnostic, reducing the handoffs to technical staff

AI Sales Executive

Our AI Sales Executive grows your business. Calling leads within seconds of enquiry and following up with quote reminders, these AI Agents help you close more business with a stronger pipeline.

  • Speed to lead is critical, contacting customers within seconds of their enquiry
  • Automatically following up on forgotten quotes, the AI Sales Executive reengages leads to convert more jobs
  • Fully integrated with your CRM and job booking platform, this AI Agent keeps your pipeline organised and leads activated

AI Scheduling Agent

Our Scheduling AI Assistant takes care of your diary. Booking planned preventative maintenance jobs in advance, sending automated reminders for services and optimising your schedule, always.

  • No more diary admin, fully integrated with your job booking platform, the Daytime CSR can book and reschedule jobs for the right engineer at the right time
  • All PPM jobs are automatically scheduled in advance and confirmed with the customer
  • Our Scheduling AI Assistant outbound dials customers coming up for service renewals, keeping your diary full

Field Services AI Assistant

A direct line of support for your engineers. 

The Field Engineers AI Assistant will update jobs status, add job notes, manage timesheets and help your engineers get back to what they do best.

  • Fully integrated with your job management system, the AI Assistant will update job notes, close down jobs, share details and remove admin overload for your engineering team
  • Keep your phone lines open for customers with a dedicated line for your engineers to call
  • Accurate job information, at all times.

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Available In

New Zealand
United States
UK & Ireland
Australia
Canada

Available In

New Zealand
United States
UK & Ireland
Australia
Canada