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Delight AI-powered Customer Engagement

Simpro's Delight automatically re-engages customers using AI and real service data from Simpro Premium. Generate repeat work, stay top of mind, and see exactly what’s driving revenue. The typical business using Delight sees a 20% boost in jobs and revenue within the first month.  

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Description

Delight, a Simpro Add-on, automatically re-engages customers using AI and real service data from Simpro Premium. Generate repeat work, stay top of mind, and see exactly what’s driving revenue.  It automatically nurtures, upsells, and re-engages past leads and customers - boosting jobs and revenue by an average of 20% in the first month. Delight sends personalized 1:1 emails based on job history, expired quotes, and maintenance schedules, helping convert customers to recurring business. Setup takes 20 minutes, requires no upkeep, and delivers clear ROI with full visibility into the jobs and quotes it drives.

Features

AI-Powered Email Generation

Automatically create on-brand, personalized emails using job history, assets, and service details. 
  • 5-Minute Setup Process
  • No Ongoing Maintenance
  • Tailor-Made Personalized Emails

Intelligent Revenue Opportunities & Automated Follow-up

Automatically identify cross-sell, asset, and service opportunities by reviewing customer service history and assets. 
  • Smooth out seasonality
  • Promote high-value services
  • Target the right customers

Dashboard & ROI Tracker

Automatically Tracks campaigns to measure return from outreach on past leads, quotes, and jobs.
  • Automated Reports
  • Detailed ROI Breakdowns
  • Revenue Attribution Analysis

Media

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