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CallCrewAI

Keep your trades business running automatically - 24/7

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Description

Running a trades or field service business means wearing too many hats. Chasing bookings, following up on quotes, answering the same questions over and over. The admin never ends. CallCrewAI is the autopilot that handles it for you, so you can focus on the work that actually makes you money.

CallCrewAI connects directly to Simpro, and puts your office operations on autopilot. From the moment a customer reaches out, to scheduling, confirmation, follow-up, and review generation, every step is handled automatically. No missed enquiries, no dropped balls, no extra headcount needed.

Your CallCrewAI agents work 24/7 across inbound and outbound - handling calls, emails, recurring scheduling, invoice reminders, and customer communications without you lifting a finger. Whether you're running a two-man electrical outfit or a multi-crew plumbing operation, the platform scales with you.

Trusted by trades companies across Ireland, UK, Australia, and the US - and built by people who've lived the operational chaos of a trades business.

Join CallCrew today!

Features

24/7 Call Handling

Never miss a job again. Your calls are answered around the clock — no voicemail, no missed opportunities. Every enquiry is captured, qualified, and acted on, even outside business hours.

  • Handles inbound calls day and night
  • Captures lead details and books jobs automatically
  • Speaks 60+ languages to serve any customer
  • Handles after-hours calls without expensive & unreliable call centres

Automated Scheduling

Jobs booked without lifting a finger. CallCrewAI syncs directly with Simpro to book, confirm, and manage your schedule automatically — no back and forth, no double bookings.

  • Books jobs straight into Simpro in real time
  • Automatically calls customers due for recurring or seasonal services
  • Keeps your diary full and your routes efficient 

Customer Communications

Stay in front of your customers without the legwork. From quote reminders to job completions, CallCrewAI keeps communication flowing so nothing falls through the cracks.

  • Quote and invoice follow-ups
  • Appointment confirmations and booking reminder calls
  • Satisfaction calls after every completed job
  • Keeps customers coming back without chasing them

Automated Job Notes

Clean notes, every time. Techs describe the job, CallCrewAI writes it up and logs it straight into Simpro. No chasing, no missing details, no admin back at the office.

  • Techs just talk - notes are written up and saved automatically
  • Logged against the right job in Simpro instantly
  • No more incomplete or missing notes
  • Less time on paperwork, more time on the tools

Back-Office Automation

Less admin. More time on the tools. No two trades businesses are the same. CallCrewAI's automation engine adapts to your workflows — so the repetitive tasks that eat your day just disappear.

  • Flexible automations that fit how your business already operates
  • Repetitive tasks handled without your team getting involved
  • Your team gets more done without working longer hours

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Available In

Australia
Canada
New Zealand
UK & Ireland
United States

Available In

Australia
Canada
New Zealand
UK & Ireland
United States