# Zoho Desk (by SyncEzy)
> Manage customer communications effectively in a helpdesk while seamlessly creating jobs and quotes out of emails / tickets and keep the two connected.

Canonical page: https://marketplace.simprogroup.com/apps/zoho-desk
Marketplace: Simpro Marketplace
Last updated: 2026-08-13
Logo: https://assets.partnerfleet.app/z2eg6nh8dixs0n5nvkhzfwr8hbvq

## At a glance
- Integration Type: [Customer Service & Experience](https://marketplace.simprogroup.com/t/integration-type/customer-service-and-experience)
- Available In: Australia, Canada, New Zealand, UK & Ireland, United States
- Website: [syncezy.com/simpro-zoho-desk-integration](https://syncezy.com/simpro-zoho-desk-integration/)

## Call to actions
- **Get in Touch** — submit the contact form on https://marketplace.simprogroup.com/apps/zoho-desk
- [Learn More](https://syncezy.com/simpro-zoho-desk-integration/?utm_source=simpro&utm_medium=partner_referral&utm_campaign=market_place_listing&utm_term=simpro-zoho-desk-integration&utm_content=listing)

## About
Manage customer communications effectively in a helpdesk while seamlessly creating jobs and quotes out of emails / tickets and keep the two connected.

## Features
- **Right tool for the job** — Use ZOHO Desk as the powerful Help desk system to manage the front end communications and use Simpro to manage the operations Back end.
- **Ensure nothing gets dropped** — Ensure 100% visibility on where all incoming communication is at and what needs to go to Simpro vs what needs to be handled on email
- **Less Searching more doing** — Seamlessly go from Email to a Simpro Job or a quote without missing a beat or having to search.
- **Make Customers Happy** — When back office and operations can work better together it’s easier to make customers happy.
- **Track Customer happiness** — Trigger Customer Surveys and Automation based on Job Status updates.

## Screenshots
- [Demo of the integration (video)](https://player.vimeo.com/video/1106973094?app_id=122963)
- ![Simpro & Zoho Desk Integration: Seamless Sync of Customers, Jobs, and Tickets](https://assets.partnerfleet.app/m7aufdasf8a6ugs5l6q4cb4c6fnn)
- ![Simpro & Zoho Desk: Streamline Communication, Operations, and Workflow](https://assets.partnerfleet.app/atuqs7cj28tmjrug5n90379w6pyl)
- ![Simpro & Zoho Desk: Security, Support, and Seamless Setup for Success](https://assets.partnerfleet.app/n1wx7sm39g5hwkjcljgquv5gbzdc)
- ![Simpro Zoho Desk Integration](https://assets.partnerfleet.app/g9dvqh0al0waz1jhlk1by3f73tq4)

## Resources
- [Simpro Zoho Desk One Pager](https://workdrive.zohoexternal.com/external/4a1275f066b9cc08b3a664a8fdcb035a331495bea77a2a8da0280a7a0dd065a6?utm_source=simpro&utm_medium=partner_referral&utm_campaign=market_place_listing&utm_term=simpro-desk-integration&utm_content=listing)
- [Simpro Zoho Desk Integration Slides](https://assets.partnerfleet.app/ryhs0rzfszys4y5lsjmcff4pb0yh)
- [Simpro Zoho Desk Demo Video](https://syncezy.com/simpro-zoho-desk-integration/#knowledge)