# Voice Agents (by Simplementary)
> An AI-powered phone assistant that handles your customer calls 24/7. Answer enquiries, book engineer appointments and create quote requests—all seamlessly integrated with your Simpro system.

Canonical page: https://marketplace.simprogroup.com/apps/voice-agents-for-simpro
Marketplace: Simpro Marketplace
Last updated: 2026-04-07
Logo: https://assets.partnerfleet.app/uwx6win7n04ah5mc6afidq337ryb

## At a glance
- Integration Type: [AI (Artificial Intelligence)](https://marketplace.simprogroup.com/t/integration-type/ai-artificial-intelligence), [Customer Service & Experience](https://marketplace.simprogroup.com/t/integration-type/customer-service-and-experience), [Voice (VOIP)](https://marketplace.simprogroup.com/t/integration-type/customer-service-and-experience/voip)
- Available In: Australia, Canada, New Zealand, UK & Ireland, United States
- Website: [www.simplementary.com/voice-agents-for-simpro](https://www.simplementary.com/voice-agents-for-simpro)

## Call to actions
- **Get in Touch** — submit the contact form on https://marketplace.simprogroup.com/apps/voice-agents-for-simpro
- [Learn More](https://www.simplementary.com/voice-agents-for-simpro)

## About
Voice Agents for Simpro is an AI-powered phone assistant built for trade businesses. It answers every call professionally, 24/7—trained on your services and FAQs to give customers accurate information. It gathers job details, creates quote requests in Simpro and books engineer visits based on real-time calendar availability. New leads, quote requests and bookings sync directly into your Simpro system with no manual entry.Who it's for:- Trades and service businesses that receive high call volumes and want to capture every lead.- Simpro users who miss calls outside business hours or during busy periods.- Businesses wanting to free their team from repetitive phone queries and focus on delivering work.Key benefits:- Save hours every day—stop spending time on repetitive phone queries and callbacks.- Increase bookings by capturing every lead, even outside business hours.- Better customer experience—instant answers without hold music or voicemail.- Simpro-native integration—quote requests, bookings and customer records sync automatically.How it works with Simpro:- Works with your existing Simpro setup—no changes needed to your workflows.- Quote requests and job details are created directly in Simpro, ready for your team.- Automatic customer record creation and updates from call conversations.- Real-time calendar sync so the agent books appointments based on actual availability.At A Glance:- AI-powered phone assistant available 24/7- Handles inbound calls—answers enquiries and gathers job details- Creates quote requests and books appointments in Simpro- Real-time calendar sync for accurate engineer scheduling- Trained on your services and FAQs for expert advice- Customer records and call summaries sync automatically

## Features
- **AI phone assistant available 24/7** — Answers every call professionally, trained on your services and FAQs—no hold music or voicemail.
- **Bookings and quotes created in Simpro** — Gathers job details, books engineer visits and creates quote requests directly in your system.
- **Capture every call, even after hours** — Never miss a lead—the agent handles calls day and night so your team can focus on delivering work.

## Screenshots
- ![Voice Agents (by Simplementary)](https://assets.partnerfleet.app/aly61hsmkvvp0d512x9zoyq3pvap)
- ![Voice Agents (by Simplementary)](https://assets.partnerfleet.app/g2shfrs8vmpshomasv4e14l7uoy7)