# AI Receptionist by Supportiyo
> AI receptionist built for Simpro. Scale your call capacity without scaling your team. Book more jobs, capture more revenue, stay available 24/7. Trusted by field service businesses across the US and Canada.

Canonical page: https://marketplace.simprogroup.com/apps/supportiyo
Marketplace: Simpro Marketplace
Last updated: 2026-05-05
Logo: https://assets.partnerfleet.app/fv7r9dlof0ur06tnx9cgin0odjux

## At a glance
- Integration Type: [AI (Artificial Intelligence)](https://marketplace.simprogroup.com/t/integration-type/ai-artificial-intelligence), [Customer Service & Experience](https://marketplace.simprogroup.com/t/integration-type/customer-service-and-experience), [Voice (VOIP)](https://marketplace.simprogroup.com/t/integration-type/customer-service-and-experience/voip)
- Available In: Canada, UK & Ireland, United States
- Pricing: Supportiyo Operator, Supportiyo Enterprise
- Website: [www.supportiyo.ai](https://www.supportiyo.ai)

## Call to actions
- **Get in Touch** — submit the contact form on https://marketplace.simprogroup.com/apps/supportiyo
- [Learn More](https://www.supportiyo.ai?utm_source=simpro&utm_medium=marketplace)

## About
Supportiyo is an AI receptionist built for mid-market field service businesses ready to scale. More trucks. More techs. More territory. But your phones? Still bottlenecked by whoever's in the office. Supportiyo removes that constraint. It handles more than 1000 inbound calls simultaneously, books jobs directly into Simpro, and keeps your operation running 24/7 — without adding headcount.The growth problem: Scaling a field service business means more leads, more calls, more customers. But every call that goes to voicemail is revenue lost to a competitor who picked up. Hiring office staff to match your growth is expensive and slow. Traditional answering services don't understand your business and can't touch your systems.Supportiyo solves this. It's not a generic call handler adapted for field service — it's purpose-built for Simpro from the ground up.Who it's for: Mid-market field service operations on Simpro who are expanding and need their phone operations to keep pace. Companies adding trucks, expanding territories, or pushing into 24/7 availability — without the overhead of a bigger office team.Results you can expect:Capture leads you're currently losing to voicemailReduce admin time spent on call handling and data entryExtend your availability to nights, weekends, and holidaysScale call capacity instantly as your business grows

## Features
- **24/7 Call Handling** —  Never miss a call again. Supportiyo answers every inbound call instantly — day, night, weekends, holidays — with a natural AI voice that represents your business professionally. 
- **Native Simpro Integration** — Purpose-built for Simpro. Supportiyo creates customers, books service jobs, and logs call activity directly in your workflow. No manual entry, no third-party sync tools. 
- **Intelligent Call Qualification** — Supportiyo asks the right questions to capture job type, urgency, location, and customer details — so every job lands in Simpro with accurate information. 
- **Real-Time SMS Notifications** — Your team gets instant SMS summaries after every call. Urgent jobs get flagged immediately so you can act fast. 
- **Fast Deployment** — Go live in 24-48 hours. Connect your Simpro account via OAuth, configure your preferences, and start handling calls — with dedicated onboarding support. 

## Screenshots
- ![Supportiyo AI agent handles a live inbound call, qualifies the job, and books it directly into SimPro in real time — shown with call transcript and booking confirmation.](https://assets.partnerfleet.app/ma9orbwvch7yi60312uqeual1u66)
- ![Supportiyo AI receptionist fetches customer name, address, and job history from SimPro the moment the phone rings — shown in the Fetched From Simpro panel with repeat caller history.](https://assets.partnerfleet.app/wvo7dhd483ih59alwfc3aree2qau)
- [Supportiyo AI receptionist integration with SimPro — live demo showing inbound call handled by AI agent, customer record created, and service job booked directly in SimPro automatically. (video)](https://youtu.be/aoVTxVwVnXo)

## Pricing
- **Supportiyo Operator** — POA. For field service businesses ready to stop missing calls. AI answers, qualifies, and books jobs directly into Simpro 24/7.
- **Supportiyo Enterprise** — POA. For scaling operations that need full AI coverage. Custom setup, dedicated onboarding, and priority support built around your workflow.

## FAQs
### Does it work with my existing Simpro setup?
 Yes. Supportiyo connects via secure OAuth — no technical setup required on your end.

### What happens if the AI can't answer a question?
The call is flagged and your team gets an immediate SMS so you can follow up fast.

### Do I need to hire anyone or change how my team works?
No. Supportiyo runs in the background. Your team works exactly as normal — just with fewer missed calls and zero manual data entry.