# PineVox
> Upgrade to PineVox VoIP phone service for a cost-efficient and feature-rich solution. Get top-quality phone systems for business today!

Canonical page: https://marketplace.simprogroup.com/apps/pinevox
Marketplace: Simpro Marketplace
Last updated: 2026-02-24
Logo: https://assets.partnerfleet.app/4t13xt204ctylrj33frrmr2tsl7b

## At a glance
- Integration Type: [Customer Service & Experience](https://marketplace.simprogroup.com/t/integration-type/customer-service-and-experience), [Voice (VOIP)](https://marketplace.simprogroup.com/t/integration-type/customer-service-and-experience/voip)
- Available In: UK & Ireland
- Rating: 5.0/5 (1 reviews)
- Website: [pinevox.com](https://pinevox.com/)

## Call to actions
- **Get in Touch** — submit the contact form on https://marketplace.simprogroup.com/apps/pinevox
- [Learn More](https://pinevox.com/)

## About
PineVox is a versatile brand that caters to the communication needs of both small startups and large enterprises. With customizable plans and feature-rich telephony solutions, PineVox empowers businesses to effortlessly scale their operations. Our services include call conferencing, dynamic call routing, call queues, call forwarding, voicemail to email, and CRM integration, ensuring efficient and seamless communication. PineVox offers Cloud PBX solutions, office solutions, and in-house PBX solutions, all geared towards enhancing connectivity, collaboration, and efficiency. Clients rave about PineVox's exceptional services, highlighting the ease of remote work and the professionalism of their team. Elevate your business communication with PineVox's VOIP/PBX telephony solutions, designed to boost productivity and drive growth for businesses of all sizes. Contact PineVox today to experience the power of cutting-edge technology in communication.

## Features
- **Voice Calls** — Make and receive voice calls over the internet instead of a traditional phone line.
- **Call Recording** — Record your calls for training, quality assurance, or legal purposes.
- **Softphone** — software application installed on an internet-connected device, like a computer or smartphone, that enables users to make and receive calls over the internet using Voice over Internet Protocol (VoIP) technology
- **Music on Hold** — Play music or messages to callers while they are on hold.
- **Voicemail** — A messaging system that stores voice messages when you are unavailable to answer a call.

## Screenshots
- ![PineVox](https://assets.partnerfleet.app/1j8qo488t34revb9n0o20vdto07g)
- ![PineVox](https://assets.partnerfleet.app/xbkgkqou7caolxlvram489j5x7e6)
- ![PineVox](https://assets.partnerfleet.app/pf8d5vm0hl2n206554469mijnob6)

## Reviews
- 5/5 — "i am using PineVox softphone on my mobile and staff Laptop. Working well.." — Ivan Rodrigues, October 2025

## Resources
- [VoIP Phone at Home](https://pinevox.com/business-management/voip-phone-at-home/)

## FAQs
###  What is the main difference between VoIP and a traditional phone line?
 A traditional phone line uses a physical copper wire network to transmit calls. Our VoIP (Voice over Internet Protocol) service transmits your calls as data over your broadband internet connection. This not only significantly reduces costs but also provides superior flexibility, allowing you to make and receive calls from your desk phone, computer, or mobile app anywhere you have internet.

### Can I keep my existing business phone number if I switch to your service?
 Absolutely. We can transfer your existing business phone numbers to our network through a process called "number porting." Our team handles the entire technical process for you, ensuring a seamless transition with no disruption to your business communications. 

### What happens to my phone service if our office internet goes down?
 This is a key advantage of a modern VoIP system. We can set up rules to automatically and instantly forward all incoming calls to an alternative destination, such as your mobile phone or another branch office. This ensures you never miss an important call, even during an internet or power outage.