# Delight: AI-powered customer engagement
> Personalized, targeted customer engagement that drive 20% more jobs for your business

Canonical page: https://marketplace.simprogroup.com/apps/delight
Marketplace: Simpro Marketplace
Last updated: 2026-02-24
Logo: https://assets.partnerfleet.app/puce0sbu08r8slkcvn9w9949ndp5

## At a glance
- Integration Type: [AI (Artificial Intelligence)](https://marketplace.simprogroup.com/t/integration-type/ai-artificial-intelligence), [Customer Service & Experience](https://marketplace.simprogroup.com/t/integration-type/customer-service-and-experience), [Sales & Marketing](https://marketplace.simprogroup.com/t/integration-type/marketing), [Marketing Automation](https://marketplace.simprogroup.com/t/integration-type/marketing/marketing-automation), [Lead & Online Booking](https://marketplace.simprogroup.com/t/integration-type/marketing/online-booking)
- Available In: Australia, Canada, New Zealand, UK & Ireland, United States
- Rating: 5.0/5 (1 reviews)
- Website: [simpro.delightapp.io](https://simpro.delightapp.io/)

## Call to actions
- [Learn More](https://www.simprogroup.com/features/delight)

## About
Delight, a Simpro Add-on, automatically re-engages customers using AI and real service data from Simpro Premium. Generate repeat work, stay top of mind, and see exactly what’s driving revenue.  It automatically nurtures, upsells, and re-engages past leads and customers - boosting jobs and revenue by an average of 20% in the first month. Delight sends personalized 1:1 emails based on job history, expired quotes, and maintenance schedules, helping convert customers to recurring business. Setup takes 20 minutes, requires no upkeep, and delivers clear ROI with full visibility into the jobs and quotes it drives.

## Features
- **AI-Powered Email Generation** — Automatically create on-brand, personalized emails using job history, assets, and service details. 5-Minute Setup ProcessNo Ongoing MaintenanceTailor-Made Personalized Emails
- **Intelligent Revenue Opportunities & Automated Follow-up** — Automatically identify cross-sell, asset, and service opportunities by reviewing customer service history and assets. Smooth out seasonalityPromote high-value servicesTarget the right customers
- **Dashboard & ROI Tracker** — Automatically Tracks campaigns to measure return from outreach on past leads, quotes, and jobs.Automated ReportsDetailed ROI BreakdownsRevenue Attribution Analysis

## Screenshots
- ![Delight: AI-powered customer engagement](https://assets.partnerfleet.app/8uwozvmjc4r7aavpa20z3bgkt7p8)
- ![Delight: AI-powered customer engagement](https://assets.partnerfleet.app/3ghwj4dihljpphpmyvcg5x4xwqu0)
- ![Delight: AI-powered customer engagement](https://assets.partnerfleet.app/go5ogcyn0cnj5pk1y1jrdexgolwe)
- ![Delight: AI-powered customer engagement](https://assets.partnerfleet.app/1eemfawzjqujz5cz7816riar6wj3)
- ![Delight: AI-powered customer engagement](https://assets.partnerfleet.app/m2yskffuxfszp5xq5x8r9zq1cc2r)

## Reviews
- 5/5 — "We really appreciate Delight AI—it’s become the only marketing we do. It automatically generates customized emails for our clients, keeps us top of mind, and has helped reignite relationships we hadn’t touched in a while. It’s simple, effective, and exactly what we needed." — Zevi, July 2025